Terms and Conditions

These terms and conditions apply to all services provided by Sky Electrical Ltd. Please read them carefully before engaging our services. By instructing us to carry out work, you agree to these terms.

Last updated: April 2026

  1. About Us

Sky Electrical Ltd is a company registered in England and Wales.

  • Company name: Sky Electrical Ltd
  • Company registration number: 03751132
  • VAT registration number: 775918377
  • NICEIC enrolment number: 021389000
  • Registered address: 22 Fifth Cross Road, Twickenham, TW2 5LF
  • Email: info@skyelectrical.co.uk
  • Telephone: 020 8894 1799

 

You can verify our NICEIC registration at the NICEIC public register at niceic.com. You can verify our company registration at Companies House at companieshouse.gov.uk.

 

  1. Quotations and the Contract

All quotations provided by Sky Electrical Ltd are valid for 30 days from the date of issue unless otherwise stated in writing.

A contract is formed when you accept our written quotation in writing (by email, letter or by signing the quote) or when you instruct us to begin work. Verbal acceptances may be confirmed in writing by Sky Electrical Ltd.

The contract will consist of: (a) the written quotation; (b) these terms and conditions; and (c) any written variations agreed between us.

If there is any conflict between the quotation and these terms, the quotation will take precedence.

 

  1. Our Services

Sky Electrical Ltd provides electrical installation, testing, inspection, maintenance and related services for residential, commercial and specialist premises across London and Surrey.

All electrical work is carried out by our directly employed, NICEIC-approved engineers in accordance with BS 7671:2018 (18th Edition IET Wiring Regulations, incorporating Amendment 4:2026) and all applicable Building Regulations.

We will carry out the services described in the quotation with reasonable care and skill. We will tell you promptly if we discover that additional work is required that was not included in the original quotation.

 

  1. Pricing and Payment

All prices quoted are exclusive of VAT unless otherwise stated. VAT at the current standard rate will be added to the final invoice.

For domestic (consumer) customers: payment is due on completion of the work unless a different schedule is stated in the quotation. We accept payment by bank transfer and card. We do not charge additional fees for card payments.

For commercial customers: payment terms are 30 days from invoice date unless otherwise agreed in writing. We reserve the right to charge interest on overdue invoices at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.

We reserve the right to suspend or withdraw from the works if payment is not received in accordance with agreed terms, following written notice.

 

  1. Finance and Credit

Sky Electrical Ltd offers eligible customers the option to finance the cost of qualifying works through a third-party credit broker. Finance is available on selected services and is subject to application and approval.

To apply for finance or to enquire whether your project qualifies, please contact us at info@skyelectrical.co.uk or call 020 8894 1799 before work commences. Finance cannot be arranged retrospectively once work has been completed and invoiced.

Finance is provided subject to the following terms:

  • Finance is available to UK residents aged 18 and over only.
  • All finance applications are subject to credit and affordability checks by the lender.
  • Approval is not guaranteed. Sky Electrical Ltd accepts no liability if a finance application is declined.
  • The interest rate offered is provisional and will depend on your personal circumstances, the loan amount and the term selected.
  • Finance agreements are between you and the lender directly. Sky Electrical Ltd is not a party to the credit agreement.
  • You retain all statutory rights under the Consumer Credit Act 1974, including the right to settle early.

 

FULL REGULATORY DISCLOSURE

Sky Electrical Limited is an introducer appointed representative of Ideal Sales Solutions Ltd T/A Ideal4Finance. Ideal Sales Solutions Ltd is a credit broker and not a lender (FRN 703401). Finance available subject to status. The rate offered is always provisional and will depend upon your personal circumstances, the loan amount and term.

 

You can verify Ideal Sales Solutions Ltd’s registration on the Financial Services Register at register.fca.org.uk using reference number 703401. Sky Electrical Ltd does not charge any fees for introducing you to Ideal4Finance.

 

  1. Variations and Additional Works

If during the course of the works we discover additional defects, compliance issues or scope that was not visible at the time of quotation, we will stop work and notify you promptly.

We will provide a written variation quotation for any additional works. We will not carry out additional works without your written approval unless there is an immediate safety risk requiring action.

Where additional works are required to make an installation safe or legally compliant (for example, C1 or C2 items identified during an EICR inspection), we will advise you clearly and in writing of your obligations.

 

  1. Guarantee

Sky Electrical Ltd provides a 6-year workmanship guarantee on all electrical installations we carry out. This guarantee is backed by the NICEIC and our insurance, and covers defects in workmanship. Materials are covered by the full manufacturer’s warranty.

The guarantee does not cover: (a) fair wear and tear; (b) damage caused by third parties; (c) damage caused by misuse, modification or interference with the installation; (d) faults in equipment or materials supplied by you.

This guarantee is in addition to your statutory rights. Your statutory rights under the Consumer Rights Act 2015 are not affected.

All certified electrical work is backed by an Electrical Installation Certificate (EIC) or appropriate Minor Works Certificate, issued on completion.

 

  1. Your Right to Cancel (Consumer Customers)

If you are a consumer (an individual not acting in the course of a trade, business or profession), you have the right to cancel this contract within 14 days of entering into it, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

If you ask us to begin work within the 14-day cancellation period, you acknowledge that you will be required to pay for any work carried out up to the point of cancellation.

To exercise your right to cancel, notify us in writing before the 14-day period expires: by email to info@skyelectrical.co.uk or by post to 22 Fifth Cross Road, Twickenham, TW2 5LF.

These cancellation rights do not apply to emergency works or to bespoke materials ordered specifically for your project.

 

  1. Our Liability

Sky Electrical Ltd maintains comprehensive public liability and employer’s liability insurance. Our work is carried out by NICEIC-approved engineers to BS 7671 standards.

Nothing in these terms limits or excludes our liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) breach of the terms implied by the Consumer Rights Act 2015; or (d) any other liability that cannot lawfully be excluded.

Subject to the above, our total liability to you for any loss or damage arising in connection with the services shall not exceed the total price paid by you for the works giving rise to the claim.

We are not liable for any indirect, consequential or economic loss (including loss of profits, loss of revenue or loss of business) unless caused by our negligence.

 

  1. Intellectual Property

Any drawings, specifications, designs or documents produced by Sky Electrical Ltd in connection with a project remain our intellectual property unless agreed otherwise in writing. You may use them solely for the purpose for which they were produced.

 

  1. Governing Law and Disputes

These terms and conditions are governed by the law of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We aim to resolve all complaints promptly and fairly. If you have a complaint, please contact us first at info@skyelectrical.co.uk or 020 8894 1799. We will acknowledge your complaint within 2 working days and aim to resolve it within 14 days.

As an NICEIC-approved contractor, we participate in the NICEIC complaints and adjudication process. You can also refer disputes to an Alternative Dispute Resolution (ADR) provider. Details of the NICEIC complaints process are available at niceic.com.

 

  1. General

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force.

Our failure to enforce any right under these terms does not constitute a waiver of that right.

These terms constitute the entire agreement between us in relation to the subject matter. We may update these terms from time to time. The version published on our website at the time of your instruction will apply to your contract.

 

  © 2026 Sky Electrical Ltd. All rights reserved. Company No: 03751132 | VAT No: 775918377 | NICEIC Enrolment No: 021389000